We are here to help

Talk to the right Get Gold team.

Choose the channel that matches your question and include your reservation number when applicable.

Customer support

Questions about a reservation, price lock or listed product.

support@getgold.app →2

Vendor onboarding

Trade-licence verification and listing your UAE gold shop.

vendors@getgold.app →3

Delivery partners

Delivery-company verification and future order fulfilment partnerships.

delivery@getgold.app →4

Safety & compliance

Report suspicious listings, payment requests or account activity.

support@getgold.app →

Payment safety: Get Gold never asks for card details, OTPs or bank credentials by email. A vendor remains the seller of record; verify the vendor name and reservation details before paying any link.

For delivery, cancellation and marketplace responsibilities, review our terms and policies.